Payment & Billing

Choose a subscription plan or purchase additional resources to enhance your team's capabilities.

Switching to yearly billing saves approximately 17% compared to monthly pricing.

❓ FAQ - Subscription Plans

1. Is it free to create or join a team?

Yes, creating or joining a team is completely free. You only need to upgrade to a paid plan if you require additional resources or advanced features.

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2. Can I switch between monthly and yearly billing?

Yes. You can toggle between monthly and yearly billing at any time. Yearly billing offers approximately 17% savings compared to monthly rates.

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3. What happens if I exceed my Monthly Credits?

If you exhaust your monthly credits, additional usage may be restricted until the next billing cycle or until you purchase extra credits separately (depending on your plan).

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4. Can I downgrade my subscription plan?

Yes. You can downgrade at the end of your current billing cycle. However, features tied to higher plans (such as enhanced security or advanced API access) will be removed.

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5. How are Team Seats counted?

Each active member invited to your team occupies one seat. Free plan includes 1 seat free forever, and higher plans offer Unlimited seats.

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6. What support levels are included in each plan?

• Free/Basic: Basic support.

• Starter: Priority support.

• Pro: Premium support.

• Enterprise: 24/7 dedicated support.

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7. How do I access enhanced security features?

Enhanced security is only available for Pro and Enterprise plans. Once upgraded, it will be automatically enabled for your team.

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8. How do I get a dedicated account manager?

A dedicated account manager is provided exclusively for Enterprise customers. Contact sales or your support representative after upgrading.

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9. Can I request a custom SLA (Service Level Agreement)?

Custom SLAs are available under the Enterprise plan only. Please contact support for a tailored SLA arrangement based on your organization's needs.